Frequently Asked Questions

Find answers to common questions about our financial services

Applying for financing with Corestone is simple and straightforward. You can contact our team via email at [email protected], visit our office in Lagos, or speak with one of our representatives. We'll guide you through the required documentation and help you choose the best financial product for your needs. A decision is provided after we review your application.

To be eligible for our services, you must: be at least 18 years old, be a Nigerian resident, have a valid means of identification, have a verifiable source of income (either employed or self-employed), and have an active bank account. We believe in financial inclusion and work with applicants from various backgrounds.

Once your application is approved, funds are disbursed to your bank account in line with the disbursement timeline set out in your agreement. We work with licensed Nigerian banks to ensure your transfers are secure.

Corestone offers a variety of financial products tailored to different needs: Business financing for entrepreneurs and SMEs, Personal financing for individual needs, Agricultural financing for farmers and agribusinesses, and Emergency financing for urgent financial needs. Each product has flexible terms designed to meet your specific situation.

Interest rates, fees, and repayment terms vary based on the product type, amount, and tenor. All applicable charges and the annual percentage rate (APR) are disclosed clearly in your individual agreement before you accept. We are committed to full transparency - there are no hidden fees. For current indicative rates, please contact our team at [email protected].

Absolutely! We encourage early repayment and there are no penalties for doing so. In fact, repaying your financing early can help improve your credit profile with us and may qualify you for better terms on future financing.

If you're experiencing difficulties making a payment, please contact us immediately at [email protected]. We understand that life can be unpredictable, and we're here to work with you to find a solution. Communication is key - the earlier you reach out, the more options we'll have to help.

Yes! While our headquarters are in Lagos, we serve customers across Nigeria. We're continuously expanding our reach to bring financial services to more communities.

You can reach our customer support team via email at [email protected] or by phone at +234 0901 375 4331 during business hours. You can also visit our office in Lagos for in-person assistance.

We handle all personal data in line with the Nigeria Data Protection Act (NDPA) and our published Terms of Use. Your information is used only for credit assessment, servicing, and legal compliance, and is never sold to third parties.